CSC ServiceWorks / COVID-19
We are taking steps in response to COVID-19 and providing
guidelines to help communities and residents stay clean and safe.
Regarding the global events regarding COVID-19, our laundry and air services have been deemed essential and part of the critical infrastructure responsible for maintaining laundry in residences and air machines at convenience stores around the country.
We have acted on CDC (Centers for Disease Control and Prevention) workplace (and home) practices that control the transmission of infectious diseases so that we can continue to provide services in the safest way for our teams, our customers and our communities.
CSC ServiceWorks Responds
Our work is an increasingly critical part of helping people stay healthy and safe as we move through the COVID-19 pandemic. We are committed to maintaining service while assuring the safety of our employees, clients, and consumers in the communities where we live and work. We will provide updates on the steps we are taking to do this in the safest way possible.CSC Response
Working With Our Customers
The CDC says that washing clothes is a critical facet of fighting the virus and we want to work with our clients to make sure that residents have access to rooms and equipment so that they can do laundry to stop the spread of the virus. Clients, please click the link below to read how we are adapting to the situation.Working With Customers
There are massive amounts of information related to the COVID-19 pandemic that we are all trying to process. We want to share pertinent information that may be useful to our customers, communities and other organizations in our industry.
Teams Lend Expertise and Resources to Temporary Hospitals and Shelters
CSC’s Baltimore Team Distributes Safety Kits to All CSC Branches
How to wash and dry clothes amid COVID-19 outbreak
Laundromats aren’t likely to contaminate clothes, according to microbiologist
Laundromats Should Remain Open During COVID-19 Outbreak Providing Essential Service
Coronavirus ‘does not spread easily’ by touching surfaces or objects, CDC says. But it still ‘may be possible.’
As we address the needs of our clients, including those impacted by COVID-19, you may experience longer than usual wait times on our customer service line. To save yourself time, we encourage you to take advantage of our ways to manage your account online.
For Community Laundry Clients and Residents:
For properties with CSCPay Mobile™ and digital payment technology installed, we encourage the use of our CSCPay Mobile app so residents can take advantage of contactless payment and avoid making unnecessary trips to the laundry room by remotely monitoring machine availability and cycle status.
For In-Home Laundry Clients and Residents:
We encourage you to use our online portal to complete the following:
- Submit a service request
- Check service ETA
- View/download monthly statements
- Make a payment or update payment info
- Place an equipment order
If have not already enrolled for online access, click here to quickly set up your account.
If you’ve already enrolled but need help signing in, click here to recover your username or password.