Refund Request

Refund Request

To expedite processing of your request, please submit only one request if you require multiple refunds for the same machine as multiple requests will not be allowed.

If funds were lost in two or more machines, please take note of the machine ID numbers and call customer support at (877) 264-6622.


To check the status of an existing request, click here

Invalid Machine ID

Machine ID Example

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Refund Information

Please explain thoroughly why you are requesting a refund and justify your refund amount. If there are additional machines involved in your refund request, please mention them as well.

Please provide the refund amount
Please provide a reason for refund
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Contact & Mailing Information

Please make sure your mailing address is correct to ensure your refund check is not delayed or lost. You will receive an email to verify your request which must be completed to process your refund.

Please enter First Name
Please enter First Name
Invalid email address
Invalid phone number
Invalid Street or P.O. Box

Please include your Unit/Apt/Suite number.

Invalid City
Invalid State
Invalid Zip Code

You’re Almost Done!

Please check your email and verify the confirmation email that was sent for your refund to be processed.
Once confirmed, refund checks will be received within 8-10 business days.

Thank you for your request and we apologize for any inconvenience you may have experienced.