Making Workhorse Amenities Work Smarter
September 25th, 2025
By Kevin Juhasz
Multifamily communities utilize standout amenities to separate themselves from the competition. However, it’s the workhorse amenities, such as washing machines, dryers and parking, that are more important to residents and prospects. These amenities are a large part of residents’ daily lives and overall experience. Since residents are highly dependent on the performance of these amenities, they can be a frequent source of pain points if owners and operators take a “set and forget it” approach to their management. Today’s operators are revolutionizing these critical amenities and turning them into seamless, efficient services that enhance the resident experience and remove the burden of oversight from leasing professionals.
Washing clothes is already a mundane task, so no resident wants this chore dragged out because of machines or dryers that consistently feature “out of order” signs. Using app-based laundry technology enables residents to easily start a machine and receive notifications on the cycle progression. For onsite teams, this technology can alert them to issues with machines, speeding up service on the machines and ensuring that the facilities are always ready for users. This ensures that your workhorses are always available and keeps residents happy.