Plainview, New York, September 14, 2012 – Coinmach Service Corp, the industry leader in providing outsourced laundry services to multi-family housing, military institutions, college campuses, and hospitality industries across the United States, announced the release of a smartphone app, “Coinmach Service Request.” The app provides customers with the ability to submit requests for service to Coinmach and ASI Campus Laundry equipment. Coinmach leads the industry with this app which is available for download in the iPhone App Store and the Android Play Store.
Every one of Coinmach and ASI’s machines has a unique ID located on the front of the machine. The app uses the camera of a smartphone to scan this unique ID. Once scanned, the customer can report their service request by selecting from a menu of possible problems or by providing their own brief description.